Contact Us
Have questions? Need technical support? We're here to help.
For general questions, technical support, or feedback
support@helpwith.mortgageWe typically respond within 1-2 business days
Mailing Address
For legal notices or formal correspondence
LP Benjamin Daniel415 Laurel St 3105
San Diego, CA 92101
When contacting us, please include:
- A clear subject line (e.g., "Technical Issue with Letter Generation" or "Question About Pricing")
- Your account email (if you have an account)
- Detailed description of your question or issue
- Screenshots (if reporting a technical issue)
Common Questions
Can you negotiate with my servicer for me?
No. We provide educational tools and templates so you can communicate effectively with your servicer yourself. We do not negotiate loans or provide debt relief services.
Do you provide legal or financial advice?
No. We are not attorneys, lenders, or financial advisors. Our tools are educational only. For legal advice, consult a qualified attorney. For financial advice, speak with a licensed housing counselor or financial advisor.
I purchased the Action Pack but didn't receive the email. What should I do?
Check your spam/junk folder first. If you still don't see it, email us at support@helpwith.mortgage with your purchase email and we'll resend it within 24 hours.
Can I get a refund?
Because our products are digital and delivered instantly, we generally do not offer refunds. However, if you experienced a technical issue that prevented access, contact us within 7 days and we'll work with you to resolve it. See our Terms of Service for full details.
Do you share my information with lenders or credit bureaus?
No. We do not share your information with lenders, servicers, or credit bureaus. You control all communication. See our Privacy Policy for complete details on data handling.
Where can I find free HUD-approved housing counseling?
Visit our HUD Counselor Directory to find free, HUD-approved housing counseling agencies in your area. These counselors can provide one-on-one assistance at no cost.
Business Name: LP Benjamin Daniel
Location: San Diego, California
Hours: Email support available Monday-Friday, 9am-5pm PT